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Get Started

Getting Started

  • Introduction
  • Quick Start Guide
  • Plans & Pricing

Mail (End User)

  • Inbox & Folders
  • Mail Deletion Policy
  • Compose & Send
  • IMAP & Outlook Setup
  • Sending Email

Settings

  • Settings Overview
  • Security & 2FA
  • App Passwords

Storage & Productivity

  • File Storage
  • Calendar & Meetings
  • MoovChat
  • Contacts & Directory

Administration

  • Admin Panel Overview
  • Recoverable Items
  • User Suspension & Offboarding
  • User Management
  • Domain & DNS
  • Adding Team Members

DNS Configuration

  • DNS Overview
  • MX Records
  • SPF Configuration
  • DKIM Setup
  • DMARC Policy
  • Verify DNS Records

Migration & Security

  • Email Migration
  • Security Overview

Troubleshooting

  • Common Issues
  • DNS Problems

Email Migration

Move mail from Gmail, Outlook, Zoho, and other providers into MoovMail.

Migration paths

MethodBest forWhere
IMAP migration (admin)Whole organization or many mailboxesAdmin → Domain → Migration wizard, or /migration
Mailbox import (user)Single mailbox PST/MBOX/EMLSettings → Accounts → Import/Export
Onboarding migrate pathNew orgs moving from another host/onboarding → Migrate Email

Supported IMAP sources

Guided flows exist for:

  • Google / Gmail
  • Microsoft 365
  • Outlook.com
  • Zoho Mail
  • GoDaddy
  • Hostinger
  • Namecheap
  • Apple iCloud
  • Yahoo
  • Other IMAP

Before you migrate

  1. Complete organization setup and add user mailboxes in Admin.
  2. Configure DNS records so new mail routes to MoovMail.
  3. Obtain IMAP credentials or app passwords from the source provider.
  4. Plan a cutover window — you can run migration while old MX still receives mail, then switch MX when ready.

During migration

  • Admin can view migration tasks, batches, progress, and errors.
  • Large mailboxes may take hours or days depending on volume and source rate limits.
  • Folder structure and attachments are preserved where the source supports IMAP.

Leaving MoovMail (export)

To move mail out of MoovMail, configure the new provider (Gmail, Microsoft 365, etc.) to connect to MoovMail IMAP (mail.moovmail.com:993) using a MoovMail app password. See IMAP client access.

After migration

  • Point MX records fully to MoovMail.
  • Update client apps with MoovMail IMAP/SMTP settings and a MoovMail app password.
  • Enable 2FA and verify security settings.

Need help?

Contact support@moovmail.com for large or custom migrations.