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Get Started

Getting Started

  • Introduction
  • Quick Start Guide
  • Plans & Pricing

Mail (End User)

  • Inbox & Folders
  • Mail Deletion Policy
  • Compose & Send
  • Sending Email

Settings

  • Settings Overview
  • Security & 2FA

Storage & Productivity

  • File Storage
  • Calendar & Meetings
  • Contacts & Directory

Administration

  • Admin Panel Overview
  • Recoverable Items
  • User Suspension & Offboarding
  • User Management
  • Domain & DNS
  • Adding Team Members

DNS Configuration

  • DNS Overview
  • MX Records
  • SPF Configuration
  • DKIM Setup
  • DMARC Policy
  • Verify DNS Records

Migration & Security

  • Email Migration
  • Security Overview

Troubleshooting

  • Common Issues
  • DNS Problems

Admin: User Management

Invite users, assign roles, shared mailboxes, and audit access.

Opening user management

  1. Log in as an organization admin.
  2. Go to /admin.
  3. Open the User Management tab.

Inviting a user

  1. Click Invite user.
  2. Enter username (before @), first and last name, and initial password.
  3. Optionally grant admin or assign a custom role.
  4. Mailbox quota follows your plan unless overridden per user.

See also: Adding team members (end-user oriented guide).

User actions

ActionDescription
Suspend / ActivateBlock or restore login without deleting mail.
Edit quotaAdjust mailbox size within plan limits.
Assign roleApply built-in or custom admin roles.
Login historyReview IP, device, and browser for sign-ins.
SecurityForce password change or manage 2FA for the user.

Custom admin roles

Create roles with granular permissions (e.g. billing-only, user management without DNS). Assign roles per user from User Management.

Shared mailboxes

Create a shared address (e.g. support@yourcompany.com) and add delegates who can read and send as that mailbox.

Seat limits

If you hit your plan user limit, upgrade under Admin → Billing or compare plans.