Inbox & Folders
How to read, organize, and manage mail in MoovMail.
Opening your mailbox
After login, open /inbox. The left sidebar lists system folders, smart folders, and any custom folders you create.
System folders
| Folder | Description |
|---|---|
| Inbox | Incoming mail. Split into Regular and Promotional tabs. |
| Starred | Messages you starred for quick access. |
| Sent | Successfully delivered outbound mail. |
| Drafts | Messages saved but not sent (includes offline drafts when enabled). |
| Outbox | Failed or queued sends — use Retry Send after fixing connectivity or SMTP. |
| Scheduled | Mail queued for future delivery. |
| Spam | Filtered junk mail (auto-deleted after retention; default 21 days). |
| Trash | Deleted mail (auto-deleted after retention; default 21 days). |
Smart folders
Built-in views that filter across your mailbox:
- Unread — messages not yet read
- Starred & Unread — starred messages still unread
- Has Attachments — messages with file attachments
Custom folders
Create folders from the sidebar + button under Folders. You can nest subfolders, assign a color, and optionally attach a folder rule so matching incoming mail is sorted automatically.
Reading messages
- Click a row to open the message in the reading pane.
- Times display in your profile timezone (Settings → General → Timezone).
- Attachments appear below the body; click to download or preview.
- If a message is in another language, use the Translate message bar to translate subject and body.
Search & filters
- Search — scopes to the current folder or tab.
- Date filter — All mail, Last 7/30/90 days.
- Flag filter — High Priority, Follow Up, Info, No Flag.
Bulk actions
Select messages with checkboxes, then use the toolbar:
- Mark read / unread
- Move to folder (Inbox, Starred, Drafts, Spam, Trash, custom folders)
- Move to Inbox or delete permanently from Spam/Trash
- Recategorize as Regular or Promotional inbox
Delete permanently removes the message from your view and sends it to admin Recoverable Items for 14–30 days before final purge. See Mail Deletion Policy.
Priority flags
MoovMail uses priority flags instead of arbitrary color labels. Set flags from the message menu: High Priority, Follow Up, Info, orNo Flag. Mail rules can also apply flags automatically.
Mail rules
Open Settings → Rules (gear icon in inbox, then Rules tab) to create filters. Rules run on new incoming mail. Conditions include sender, recipient, subject, body, size, and attachments. Actions include move, star, delete, forward, flag, or mark spam. Use Sync rule to apply a rule to existing messages.
Keyboard shortcuts
Enable shortcuts in Settings → Other. Common shortcuts include compose, search, reply, forward, archive, and delete.
Offline mail
In Settings → Offline Mail Setup, enable caching of recent mail for offline reading. Offline drafts and outbox retry are supported when the connection returns.