MoovMail logo|Documentation
Get Started

Getting Started

  • Introduction
  • Quick Start Guide
  • Plans & Pricing

Mail (End User)

  • Inbox & Folders
  • Mail Deletion Policy
  • Compose & Send
  • Sending Email

Settings

  • Settings Overview
  • Security & 2FA

Storage & Productivity

  • File Storage
  • Calendar & Meetings
  • Contacts & Directory

Administration

  • Admin Panel Overview
  • Recoverable Items
  • User Suspension & Offboarding
  • User Management
  • Domain & DNS
  • Adding Team Members

DNS Configuration

  • DNS Overview
  • MX Records
  • SPF Configuration
  • DKIM Setup
  • DMARC Policy
  • Verify DNS Records

Migration & Security

  • Email Migration
  • Security Overview

Troubleshooting

  • Common Issues
  • DNS Problems

Compose & Send

Write, reply, forward, schedule, and undo sent messages.

Starting a new message

  1. Click Compose in the inbox sidebar, or press the compose shortcut if enabled.
  2. Enter To, optional Cc / Bcc, and Subject.
  3. Write in the rich-text editor — bold, lists, links, images, and tables are supported.
  4. Drag files onto the compose window or use the attach button.
  5. Click Send.

Reply and forward

  • Reply — respond to the sender with quoted history (configurable in Settings).
  • Reply All — include all recipients.
  • Forward — send the message to new recipients with original headers.

Default reply behavior (reply-all vs sender-only, include history) is set under Settings → Accounts.

Undo Send

After sending, a toast appears for a short window allowing you to Undo. Configure the delay in Settings → General → Undo Send (0–30 seconds, or off for immediate send). Undone messages return to Drafts.

Schedule send

From the send menu, choose Schedule send, pick a future date and time, and confirm. Scheduled messages appear in the Scheduled folder until they are delivered. Past times are not allowed.

Drafts and outbox

  • Save draft — stores the message in Drafts (server-side, or offline when offline mode is on).
  • Outbox — if send fails (network or SMTP), mail moves here. Fix the issue and use Retry Send.

Signatures

Set a rich HTML signature in Settings → General → Signature. Choose none or custom. Images are supported.

Email templates

Create reusable templates in Settings → Email Templates and insert them while composing.

Read receipts

Enable Request read receipts in Settings → General. Recipients may choose whether to send a receipt when they open your mail.

Message recall

For sent messages to internal MoovMail recipients, you can Recall from the message actions menu. External recipients receive a recall notice they can ignore.

Directory autocomplete

When typing addresses in To/Cc/Bcc, MoovMail suggests users from your organization directory.

Block sender

From an open message, use Block sender to stop future mail from that address.

Related

  • Inbox & Folders
  • Settings
  • Sending email